Privacy Policy

Tell Me Counselling Services

Who I am

This website is operated by Rachael Annandale, a counsellor in private practice.

If you have any questions about this policy or how your data is used, you can contact me at:
Rach@tell-me.co.uk

What information I collect

When you contact me through this website, I may collect:

  • Your name
  • Your email address
  • Any information you choose to include in your message

I only collect the information that is necessary to respond to your enquiry.

How your information is used

Your information is used to:

  • Respond to your enquiry
  • Communicate with you about counselling
  • Arrange appointments if you choose to proceed

I will never use your information for marketing purposes or share it with third parties without your consent.

How your information is stored

Your information is stored securely and treated as confidential.

If you become a client, further information about how your data is handled will be provided separately as part of the counselling agreement.

How long your information is kept

  • If you do not proceed with counselling, your enquiry details will be deleted within a reasonable timeframe.
  • If you become a client, your information will be stored in line with professional and legal requirements (typically 7 years after the end of therapy).

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where appropriate)
  • Restrict or object to how your data is used

To exercise any of these rights, please contact me via email.

Confidentiality

All communication is treated with care and confidentiality. However, please be aware that email and online forms are not always fully secure, so avoid including highly sensitive information in initial contact messages.

Changes to this policy

This policy may be updated occasionally. The most recent version will always be available on this page.

COOKIES POLICY

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.

How this website uses cookies

This website uses minimal cookies and does not use tracking or marketing cookies.

Cookies may be used for:

  • Basic website functionality
  • Ensuring the site loads and displays correctly

Contact form

If you submit a contact form, your information is sent directly via email and is not stored on the website itself.

Third-party services

This website does not use third-party tracking tools such as Google Analytics or advertising cookies.

Managing cookies

You can control or delete cookies through your browser settings at any time.

For more information, visit:
https://www.allaboutcookies.org

Changes to this policy

This policy may be updated occasionally. The latest version will always be available on this page.